Privacy policy

Samsonite values the protection of users’ privacy and personal data. The purpose of this Privacy Policy is to explain for what purposes your personal data is collected, how it is used, protected, modified, or deleted.

1. Collection and Use of Information

Personal data collected through samsonite.az may be processed for the purposes of order fulfillment, customer service, delivery, payment processing, account creation, campaigns, and marketing communications.

“Personal data” includes information such as first name, last name, address, phone number, email address, order details, payment and invoice information, delivery address, and similar data.

This information is collected when you subscribe to newsletters, create an account, fill out forms, participate in campaigns, or place online orders.

Personal data is shared only when necessary for the provision of services with payment providers, banks, courier companies, technical service providers, and customer support partners.

2. Correction and Deletion of Information

Users have the right to request access to their personal data, correction or updating of inaccurate information, and deletion of their data in cases предусмотренные applicable legislation.

For such requests, you may contact us via the following email address:

[email protected]

Users may also opt out of receiving marketing and promotional electronic communications.

3. Security of Personal Data

samsonite.az takes appropriate technical and organizational measures to ensure the security of users’ personal and payment information.

During online payment transactions, card information is processed through secure payment infrastructure. Card details are transmitted directly to the secure systems of the bank or payment provider and are not stored by samsonite.az.

Data transmission on the website is protected by SSL security technology.

4. Consent to the Processing of Personal Data

By using the website, creating an account, placing an order, or contacting us electronically, the user consents to the processing of their personal data for the purposes specified in this Privacy Policy.

Personal data is stored only on legal grounds and for the period necessary in accordance with applicable legislation.

5. Cookies and Other Technologies

samsonite.az may use cookies to improve user experience, ensure website functionality, facilitate the shopping process, and collect analytical information.

Users may restrict or disable cookies through their browser settings. However, disabling cookies may cause some website functions to operate improperly.

For more detailed information, please refer to the separate Cookie Policy page.

6. Users Under the Age of 18

Persons under the age of 18 are not permitted to provide personal data on the website without the consent of a parent or legal representative.

samsonite.az bears no responsibility for unauthorized use by minors and reserves the right to prevent such use.

7. Links to Other Websites

The website may contain links to third-party websites. Once you access such websites, their own privacy policies will apply. samsonite.az is not responsible for the content or data processing practices of third-party websites.

8. Acceptance of the Privacy Policy

By using the samsonite.az website, the user confirms that they have read, understood, and agreed to the processing of their personal data in accordance with this Privacy Policy.

9. Contact

If you have any questions regarding this Privacy and Security Policy, you may contact us:

Samsonite Baku
Fikrat Amirov Street 1-3
Email: [email protected]
Website: samsonite.az